Last Update: February 24, 2023

Please read this Privacy Policy carefully to understand our policies and practices regarding your personal data.

Cheerlink ("the App") provides merchants who use Shopify to power their stores with an opportunity to set up a widget ("the Service"). This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

1. Personal Information the App Collects When you install the App, we are automatically able to access certain types of information from your Shopify account using Shopify Admin API. This API allows us to add our own features to the Shopify user experience. Using Shopify Admin API, we automatically collect the following data:

   • Your shop ID;
   • Your email;
   • List of products;
   • List of draft orders;
   • List of customers.

   Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:

   • Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information;
   • Information about individuals who visit your store, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.

   We do not use “Cookies” to collect personal data. We also do not use “Web beacons,” “tags,” and “pixels” or other electronic files to record information about how you browse the site.

2. How We Use Your Personal Information We use the personal information we collect from you and your customers to provide the Service and to operate the App. Our legal basis for this is a performance of a contract with you when you download our app and accept our Terms of Use.

   Additionally, we use this personal information to:

   • Communicate with you (for example, sending email notifications);
   • Optimize or improve the App; and
   • Provide you with information or advertising relating to our products or services.

   Our legal basis for the cases above is legitimate interests to run our business and make high-quality App as well as your consent in specific cases.

3. Sharing Your Personal Information We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Your Rights You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

   Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the APP), or otherwise to pursue our legitimate business interests listed above.

5. Where Your Data Can Be Transferred Please note that we may share information, including personal information, to a country and jurisdiction that does not have the same data protection laws as in your jurisdiction. We try to make sure that the recipient of any personal data provides proper protection of the personal data received.

6. How Long We Store Your Data We generally store your data for as long as your account is in existence or as needed to provide the services in the App. However, a specific period can vary based on the context of the processing we perform and on our legal obligations. For example, we may need to retain some of your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations, or where we have a legitimate interest in doing so.

   When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that we cannot identify you.

7. How We Can Change This Privacy Policy We reserve the right to change our practices and this Privacy Policy at any time. Each time you access our App the current version of the Privacy Policy applies, and you agree that the personal data will be processed subject to the Privacy Policy, as updated. We encourage you to check this page regularly so that you know our current practices.

8. How You Can Contact Us If you have any questions or requests, you may contact us and our data protection officer using the in-app support feature in our App or via [email protected].