Yes, Ama stands for “ask me anything”. Ama is a breakthrough AI chatbot powered by large language models (LLMs), and OpenAI’s latest GPT-4. Ama is able to resolve your support conversations by up to 50%.
Ama is different from the most of AI chatbots in several ways.
Hallucinations are very common among current AI chatbot solutions. However, Ama is built for providing answers to your customers they can trust. Therefore, Ama filters out irrelevant (”toxic”) questions before answering, and would not answer questions that are not relevant with your store.
Unlike other AI chatbots, you can decide when Ama works. Ama will automatically reply new conversations. However, if a customer service agent participates in a conversation, Ama’s switch will be turned off and let the agent take over.
Speed matters. Using OpenAI’s latest GPT-4, Ama is optimized and provides the best user experience for your customers.